Delivery & Returns
Delivery
Minimum order value: 12 €
Free delivery for orders over €29.
Delivery options in Vienna
Express shipping: €5.99, daily (7 days/week).
Next day delivery if the order is received before the cut-off.
Payment: Cash on delivery or advance payment (delivery after receipt of payment).
Shipping throughout Austria
Delivery time: 1–3 working days (after receipt of payment).
If there are any delays, we will inform you by email.
Order tracking
Track your order under “My Account” → “Orders” (registered users only).
You can find further information about delivery in the Austrian Post help topics.
Returns
We are sorry if you don't like all of the items. If you no longer want some of the items from your order, use the return label in your package and simply send it back to us within 14 days of receipt. You will receive a refund of the purchase price if you have already paid.